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Help |
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Is this the first time you’ve purchased a game, logo or ringtone?No worries! We've compiled a set of common questions and answers to help you. Also, check our Compatibility guide to find out if the product is suitable for your handset.If you cannot find the answer to your question, don't hesitate to contact our help centre via our support helpdesk. For more help click here.  Compatibility guideGeneral Ordering InstructionsHow to Order?First time User?Paying by phone, credit card or SMSHow do I "WAP enable" my phone?Polyphonic RingtonesAnimated ScreensaversColour BackgroundsJava GamesRingtones (standard)LogosPicture MessagesVoicemail GreetingsVoicemail PIN information |
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FAQs - How do I "WAP enable" my phone? |
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How do I "WAP enable" my phone? The following is meant as a simple guide, the easiest way to set up WAP is to call the customer service department of the network provider and get them to send you the configuration as a text message. You will need to enable WAP beofre ordering the following products:
If the phone says Check your configuration, then you will need to get it configured for WAP. The easiest is to call the customer service department of the network provider and get them to send you the configuration as a text message. Orange Pay Monthly call 07973 100150 (or 150 from your mobile) or click here. Orange Pay as you Go call 07973 100 451 (or 451 from your mobile) or click here. O2 (BT Cellnet) you will need to contact your O2 (BT Cellnet) service provider, their number will be on your last phone bill. If in doubt, ask where you bought the phone, or click here. Virgin call 789 from your mobile for assistance with WAP settings or click here. Vodafone call 196 for the customer care department or call Vodafone's automated helpline from the mobile phone which you would like to set up to access Vodafone's mobile services on 0870 730 0051 and follow the instructions to get the Mobile Internet on your phone. T-Mobile (One2One) call 0845 412 5000 (or 150 from your handset). How to Download? A few seconds after ordering you will receive an SMS with URL/Bookmark to download your chosen item. Simply enter the URL/Bookmark into your WAP browser on your handset and then connect. Once connected select "Download" and then your item will be downloaded. You will be promtped to save it to your phone. If you wish to contact us with a question or problem please use the contact form or calls us on 0870 046 8279. Use the dash key below the on screen prompts to Select functions Press and hold either the Back or C key to return to the front screen at anytime: How do I "WAP enable" my phone? - Orange Full WAP settings (Nokia):
1 Press Menu, use ^ and v keys to scroll to Services and press Select. 2 Scroll to Settings and press Select. 3 Scroll to Connection Settings and press Select. 4 Scroll to either Orange or Other Sites and press Options. 5 Scroll to Edit and press Select. 6 Scroll down through the menu on the handset. The menu should show the same as the settings listed above. If not, press Select and edit the settings as required. 7 Once completed, scroll to the edited Profile Orange or Other Sites again, and press Select. 8 Activate the Profile, to ensure that you are using the correct settings. How do I "WAP enable" my phone? - O2 Manual WAP Settings 1. First go to the WAP / Services option on your mobile and select settings. 2. You will then need to enter the appropriate GSM (ordinary WAP) or GPRS settings. 3. If you have a GPRS mobile you will need to enter GSM settings and GPRS settings onto your handset in order to be able to use both WAP services. Pay Monthly: If you have a pay monthly O2 phone your WAP settings should be as follows:
Pay & Go: If you have a Pay & Go O2 phone your WAP settings should be as follows:
How do I "WAP enable" my phone? - Virgin If you're already familiar with how to set up your phone for WAP services, then these are the settings you will need.
If you would like any help checking these, please e-mail theteam@virginmobile.com or call 789 from your mobile. |
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